Alerts

Apr 14, 11:43 EDT
Resolved - The systems are stable and all services are functioning normally again.

Apr 14, 11:25 EDT
Identified - Some customers may be experiencing issues accessing their websites.

Apr 8, 04:51 EDT
Resolved - The issue has been resolved.

Apr 8, 04:44 EDT
Monitoring - We are monitoring the situation to ensure that the issue does not reoccur.

Apr 8, 04:26 EDT
Update - We have eliminated the disruption for some of those affected.

Apr 8, 03:59 EDT
Update - We are still working on resolving the technical issue. Thank you for your patience.

Apr 8, 03:39 EDT
Update - Our technicians are currently working on resolving this issue. Our apologies for the inconvenience caused.

Restart completed. Again, note that some upstream connections may take a while to be re-established due to rate limits.

(12:05 UTC — Apr 3)

Planned bouncer upgrade is scheduled for Thursday, April 3rd. On Thursday at 12:00 UTC we will be rolling out an upstream update for soju, the software that powers the chat.sr.ht bouncer. The bouncer will be restarted, causing everyone to be disconnected. Most clients will reconnect automatically. Note that some upstream connections may take a while to be re-established due to rate limits.

Mar 30, 21:00 EDT
Completed - The scheduled maintenance has been completed.

Mar 30, 16:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 28, 10:05 EDT
Scheduled - Please be aware that we will be performing maintenance on our database systems.

The following services and functions may be unavailable:

- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out
- Some customers may be unable to view their invoice in the Control Panel

Additionally, our Customer Service Team may not be able to answer all questions related to your account.

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologize for any inconvenience this may cause.

We have deployed Anubis to git.sr.ht. After some internal discussions we have ultimately decided that the best course of action to protect git.sr.ht from LLM crawlers is to deploy Anubis. This software presents some users with a proof-of-work challenge which is solved by the user’s browser with JavaScript.

This challenge is automatically bypassed for logged-in users. If your browser does not support JavaScript (or you do not wish to enable it for any other reason), log in at meta.sr.ht to circumvent it.

Mar 9, 07:00 EDT
Completed - The scheduled maintenance has been completed.

Mar 9, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 7, 10:39 EST
Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.

Feb 16, 06:00 EST
Completed - The scheduled maintenance has been completed.

Feb 16, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 14, 05:33 EST
Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.

Maintenance completed. Access to all services is restored. (11:40 UTC — Feb 11)

Maintenance will take longer as expected. Due to unforeseen circumstances, the maintenance will take longer than anticipated. We are working to resolve the issue as quickly as possible. (11:00 UTC — Feb 11)

Maintenance is underway. The maintenance window is now open. (10:00 UTC — Feb 11)

Planned maintenance on February 11th will cause intermittent outages: Planned maintenance starting at 10AM UTC will affect all services, causing intermittent outages that are expected to last between 15 and 30 minutes at most. Notably, chat.sr.ht will be rebooted, causing everyone to be disconnected from the bouncer. Most clients will reconnect automatically. The maintenance is expected to take no more than an hour.

Feb 7, 11:57 EST
Resolved - The systems are stable and all services are functioning normally again. Our apologies for the inconvenience caused.

Feb 6, 11:10 EST
Monitoring - The solution has been successfully deployed. To take effect, a republish of the website is required.

Feb 6, 10:27 EST
Update - Our technicians are currently working on resolving this issue.

Feb 6, 08:26 EST
Identified - Some customers are experiencing issues while using their MyWebsite product with eCommerce integration.
The issue may affect the store management panel and the store pages in live sites.

Feb 6, 12:32 EST
Resolved - The issue has been resolved.

Feb 6, 11:09 EST
Monitoring - The solution has been successfully deployed. To take effect, a republish of the website is required.

Feb 6, 10:45 EST
Identified - Some customers may be experiencing issues accessing their websites.