Degraded performance with our Support Tools

Feb 6, 08:32 EST
Resolved - The systems are stable and all services are functioning normally again.

Feb 6, 08:09 EST
Monitoring - We are monitoring the situation to ensure that the issue does not reoccur.

Feb 6, 07:46 EST
Identified - Due to a technical issue with our Support Tools, our Customer Service Team are not able to answer all questions related to your account.