Aug 5, 06:15 EDT
Resolved - The issue has been resolved.

Aug 5, 05:37 EDT
Identified - Some customers may be experiencing issues receiving E-mails.

Jul 31, 13:43 EDT
Resolved - The issue has been resolved.

Jul 31, 11:39 EDT
Identified - Due to a technical disruption, some customers may face issues with their Cloud Server.

Jul 22, 06:42 EDT
Resolved - The systems are stable and all services are functioning normally again.

Jul 22, 06:34 EDT
Update - Our technicians are currently working on resolving this issue.

Jul 22, 06:04 EDT
Identified - During this time, configurations in some areas of your control panel may be limited.

The maintenance is complete. All services are restored.

(10:15 UTC — Jul 22)

The maintenance window is now open. Disruptions will occur across all services.

(09:00 UTC — Jul 22)

Planned maintenance on July 22nd will cause intermittent outages: Planned maintenance starting at 09:00 UTC will affect all services, causing intermittent outages that are expected to last between 15 and 30 minutes each. Notably, chat.sr.ht will be rebooted, causing everyone to be disconnected from the bouncer. Most clients will reconnect automatically. The maintenance is expected to take up to a few hours.

(07:30 UTC — Jul 2)

Planned maintenance on July 22nd will cause intermittent outages: Planned maintenance starting at 09:00 UTC will affect all services, causing intermittent outages that are expected to last between 15 and 30 minutes each. Notably, chat.sr.ht will be rebooted, causing everyone to be disconnected from the bouncer. Most clients will reconnect automatically. The maintenance is expected to take up to a few hours. (07:30 UTC — Jul 2)

Jul 20, 21:00 EDT
Completed - The scheduled maintenance has been completed.

Jul 20, 16:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 18, 06:47 EDT
Scheduled - Please be aware that we will be performing maintenance on our database systems.

The following services and functions may be unavailable:

- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out
- Some customers may be unable to view their invoice in the Control Panel

Additionally, our Customer Service Team may not be able to answer all questions related to your account.

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologize for any inconvenience this may cause.

Jul 17, 04:58 EDT
Identified - For customers experiencing a 421 error on their websites within Plesk on their servers, please note that Plesk is a third-party software. For assistance, we recommend visiting the official Plesk online help website, which should provide the necessary solutions and troubleshooting guidance.

Plesk have released an article with instructions on how to solve the issue:

https://support.plesk.com/hc/en-us/articles/33500191748887-Websites-hosted-in-Plesk-are-not-accessible-after-a-recent-Apache-update-421-Misdirected-Request

Jul 16, 12:14 EDT
Resolved - The issue has been resolved.

Jul 16, 11:47 EDT
Identified - Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.

Automated system alert - We are sensing a disruption in a ssl-certificate monitor. End users may experience issues with “ionos1.yieldsfalsehood.com”. (00:00 UTC — Jul 16)

Automated system alert - We are sensing a disruption in a ssl-certificate monitor. End users may experience issues with “ionos1.yieldsfalsehood.com”. (23:58 UTC — Jul 15)