Jul 10, 11:50 EDT
Resolved - The issue has been resolved.
Jul 10, 11:39 EDT
Update - We have successfully minimized the disruption and are working to completely resolve it as soon as possible.
Jul 10, 11:11 EDT
Identified - Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.
This issue has been ongoing and has been escalated to a severe status. A human may have been alerted and may even take action! (03:54 UTC — Jul 10)
Automated system alert - We are sensing a disruption in a ssl-certificate monitor. End users may experience issues with “yieldsfalsehood.com”. (03:49 UTC — Jul 10)
Jun 29, 07:00 EDT
Completed - The scheduled maintenance has been completed.
Jun 29, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 10:04 EDT
Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.
During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.
Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.
Thank you for your understanding.
Jun 26, 12:04 EDT
Resolved - The issue has been resolved.
Jun 26, 11:23 EDT
Update - Our technicians are currently working on resolving this issue.
Jun 26, 10:09 EDT
Identified - Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
Jun 25, 04:16 EDT
Resolved - The issue has been resolved.
Jun 25, 03:42 EDT
Identified - Some customers are experiencing issues accessing their Cloud Panel.
Jun 11, 18:30 EDT
Completed - The scheduled maintenance has been completed.
Jun 11, 16:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:34 EDT
Scheduled - Please be aware that we will be performing maintenance on our database systems.
The following services and functions may be unavailable:
- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out
- Some customers may be unable to view their invoice in the Control Panel
Additionally, our Customer Service Team may not be able to answer all questions related to your account.
All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.
We apologize for any inconvenience this may cause.
May 27, 12:45 EDT
Resolved - The issue has been resolved.
May 27, 11:31 EDT
Update - We are continuing to work on restoring these features (services).
May 27, 10:53 EDT
Update - Our technicians are currently working on resolving this issue.
May 27, 10:37 EDT
Identified - Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor.
The online websites that have already been created will not be affected. We apologize for any inconvenience this may cause.
The issue with “blog” has been resolved. (15:24 UTC — May 19)
This issue has been ongoing and has been escalated to a severe status. A human may have been alerted and may even take action! (15:13 UTC — May 19)
Automated system alert - We are sensing a disruption in a http-status monitor. End users may experience issues with “blog”. (15:08 UTC — May 19)
The issue with “status” has been resolved. (15:24 UTC — May 19)
This issue has been ongoing and has been escalated to a severe status. A human may have been alerted and may even take action! (15:13 UTC — May 19)
Automated system alert - We are sensing a disruption in a http-status monitor. End users may experience issues with “status”. (15:08 UTC — May 19)
May 18, 21:00 EDT
Completed - The scheduled maintenance has been completed.
May 18, 16:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 10:03 EDT
Scheduled - Please be aware that we will be performing maintenance on our database systems.
The following services and functions may be unavailable:
- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out
- Some customers may be unable to view their invoice in the Control Panel
Additionally, our Customer Service Team may not be able to answer all questions related to your account.
All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.
We apologize for any inconvenience this may cause.