The issue with “yieldsfalsehood.com” has been resolved. (17:50 UTC — May 8)
This issue has been ongoing and has been escalated to a severe status. A human may have been alerted and may even take action! (17:19 UTC — May 8)
Automated system alert - We are sensing a disruption in a http-status monitor. End users may experience issues with “yieldsfalsehood.com”. (17:14 UTC — May 8)
May 8, 10:49 EDT
Resolved - The issue has been resolved.
May 8, 10:35 EDT
Update - We have found the cause for the disruption and are working on resolving it.
May 8, 08:38 EDT
Identified - Some customers may be experiencing issues while using their MyWebsite product with eCommerce integration.
The issue may affect the store management panel and the store pages in live sites.
May 6, 06:00 EDT
Resolved - The systems are stable and all services are functioning normally again.
May 6, 04:57 EDT
Update - Our technicians are currently working on resolving this issue.
May 6, 04:49 EDT
Identified - We have received reports that some customers may be experiencing issues when attempting to log in to Webmail.
In the meantime, you may access your emails in an email program or email app on mobile devices.
The issue with “ionos2.yieldsfalsehood.com” has been resolved. (19:06 UTC — May 1)
This issue has been ongoing and has been escalated to a severe status. A human may have been alerted and may even take action! (19:05 UTC — May 1)
Automated system alert - We are sensing a disruption in a port-connectivity monitor. End users may experience issues with “ionos2.yieldsfalsehood.com”. (19:04 UTC — May 1)
Apr 28, 17:12 EDT
Resolved - The issue has been resolved.
Apr 28, 15:39 EDT
Identified - An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
Please reach our customer care unit via e-mail at support@ionos.com
Apr 28, 14:47 EDT
Resolved - This incident has been resolved.
Apr 28, 13:29 EDT
Identified - An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
Please reach our customer care unit via e-mail at support@ionos.com
Apr 22, 11:38 EDT
Resolved - The issue has been resolved.
Apr 22, 11:11 EDT
Identified - Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor.
The online websites that have already been created will not be affected. We apologize for any inconvenience this may cause.
Apr 16, 15:39 EDT
Resolved - The issue has been resolved.
Apr 16, 14:58 EDT
Identified - Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.
Apr 14, 11:43 EDT
Resolved - The systems are stable and all services are functioning normally again.
Apr 14, 11:25 EDT
Identified - Some customers may be experiencing issues accessing their websites.
Apr 8, 04:51 EDT
Resolved - The issue has been resolved.
Apr 8, 04:44 EDT
Monitoring - We are monitoring the situation to ensure that the issue does not reoccur.
Apr 8, 04:26 EDT
Update - We have eliminated the disruption for some of those affected.
Apr 8, 03:59 EDT
Update - We are still working on resolving the technical issue. Thank you for your patience.
Apr 8, 03:39 EDT
Update - Our technicians are currently working on resolving this issue. Our apologies for the inconvenience caused.
Apr 8, 03:17 EDT
Identified - Some customers are experiencing issues accessing their Cloud Panel.