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The CFPB Can Improve Its Records Management Program

The CFPB's earliest permanent records, created when the agency began operating in 2011, are due for transfer to the National Archives and Records Administration by December 31, 2026. Permanent federal records support accountability and preserve the legacy of government actions for future generations.

The CFPB is beginning to prepare for the required transfer of permanent records to NARA but has not yet provided its divisions with instructions or a timeline for the transfer. In addition, the CFPB should conduct routine formal evaluations of its record management program, which can help ensure that records are being effectively managed.

Our report includes four recommendations to improve the CFPB's records management program.