How can we modernize payment infrastructure at a global scale?

Financial services companies face unprecedented challenges in managing real-time payments at a global scale. SWIFT (Society for Worldwide Interbank Financial Telecommunication) facilitates international payments by transmitting standardized, secure messages between financial institutions. When a payment is initiated, the originating bank uses SWIFT to send detailed instructions to the recipient bank, including the amount and beneficiary information. While SWIFT does not transfer funds itself, it enables accurate communication for clearing and settlement through correspondent or central bank systems. For context, it's estimated that the network facilitates the movement of approximately US$5 trillion per day.

Navigating complexity and regulation with a unified data foundation

SWIFT, like the financial services companies it serves, has also seen regulation and compliance become critical factors over the last 10–15 years. For example, Payment Services Directive 3 (PSD3) and the new Instant Payments Regulation require money transfers to be processed within 10 seconds. This led SWIFT to insource more critical services like Know Your Customer (KYC), sanctions utility, and fraud control. But the expansion of services created a more interconnected and complex infrastructure.

The challenges of modernizing payment infrastructure discussed in the webinar — the need for real-time processing, enhanced data analytics, and regulatory compliance — strongly align with recent insights from Deloitte’s 2025 report “Shaping the Future of Payments,” which highlights how financial institutions must evolve as checks move toward extinction and digital payments accelerate. 

Similarly, Capgemini's
“World Payments Report” predicts that instant payments will represent 22% of all non-cash transaction volumes globally by 2028, with account-to-account payments expected to offset 15%–25% of future card transaction volume growth. Both consultancies reinforce SWIFT's observations about modernization challenges, with Deloitte emphasizing the critical need for banks to invest in advanced fraud detection systems and adopt new payment standards like ISO 20022. But here’s the problem: Only 5% of banks currently demonstrate high business and technology readiness for instant payment adoption.